US Gold Bureau
US Gold Bureau: Buy Gold Bars | Gold Coin | Live Gold Price
In today’s uncertain economic times, more and more people are turning to companies like the US Gold Bureau to help secure their futures. This company will help you invest in gold and other precious metals either directly or via your retirement plan. If the latter they will help you rollover your 401k or Individual Retirement Account into a gold-based IRA. US Gold Bureau is just one of many companies offering such services so the question is, should you choose this company above all the others? Let us investigate further…
There are a growing number of websites that have been set up with the sole purpose of letting consumers voice their approval or discontent with companies that they have used. Checking some of these out gives us an indication of how the US Gold Bureau has been performing.
US Gold Bureau The Ripoff Report
The Ripoff Report is one of the original consumer review sites and has been in existence for over fifteen years. There, a few complaints that center on the US Gold Bureau are to be found.
One complaint that was lodged in 2013 claims that the company no longer treats its customers as well as it used to, mainly because the company’s focus has moved from its customers to its agents. The allegation being made here is that the company’s employees are pushed to recommend the products that are most profitable for them rather than those that will best benefit their clients.
Another complaint about the US Gold Bureau on The Ripoff Report site refers to the large spread between their selling and buying prices which makes it costly if you need to liquidate the precious metals that you bought from them.
US Gold Bureau Better Business Bureau
The US Gold Bureau fairs better with the Better Business Bureau. It has a favorable standing through this consumer advocacy organization and holds a respectable B rating, where the lowest they give is F and the highest achievable is an A+.
The reason why it doesn’t have the top rating is probably because there are a number of complaints showing. In US Gold Bureau’s favor, these are closed which means that they have all been resolved to the customers’ satisfaction, but nevertheless, there must have been reasons why those customers were sufficiently upset to make the complaints in the first place. Incidentally, the complaints on the BBB site tend to echo those on the Ripoff Report site.
Overall Online Reputation
Other reviews across the internet are mixed and range from customers who are particularly happy with the service they got to those who are particularly upset. It has to be pointed out here that not all complaints can be taken at face value since some customers will hold grudges or exaggerate the facts.
There are always two sides to any story. Plus it is a fact that consumers are much less likely to go public about their good experiences than they are about their bad ones, so there are most probably a lot of silent, contented customers out there.
About the United States Gold Bureau
Overall there is not enough positive information online to position US Gold Bureau above most of their competitors and nor is there enough negative information to steer you away from them. So if you are considering using this company it is recommended that you do additional research yourself to help you come to an informed decision.
CONTACT US
Do you have a question or comment? Let us help! Though we do much of our business online, our offices are staffed by REAL people that want to help you get the assistance you need.
OFFICE HOURS:
Monday – Friday | 8:30 a.m. – 8:00 p.m. (CT)
GENERAL CONTACT:
Address: U.S. Gold Bureau, 203 Heritage Grove Road ,Leander, Texas 78641
Phone: (800) 775-3504
Web : usgoldbureau.com
